Golden Frog Ideas
Have an idea to make VyprVPN or Cyphr even better? Tell us your idea or vote for your favorite ideas.
49 results found
-
Add gift cards as a payment method
let us subscribe with google/itunes giftcards besides other payment methods cuz we dont have credit cards in this country
14 votes -
希望增加两步验证功能！
希望增加两步验证功能
Wants to increase
two Step verification2 votes -
Please send a reminder before the last payment, so that your service doesn't stop !
Please could you send a reminder before the last payment, so that we can update the billing information and avoid that your service stop !
15 votes -
Accept Bitcoin as payment method
Why aren't you guys accepting Bitcoin as payment method?
307 votes -
Open Sourcing Apps
Hey guys!
Bit of a crazy idea.. Open Sourcing all your apps. Might seem like a bit of a wild idea but in my opinion, if your really behind Privacy and Security then FLOSS is the best way forward.
And from a business perspective, it's not like you'll have free loaders using the services as anyone who has tried VyprVPN for Mac knows, get Viscosity or what ever and you still need to authenticate with your username/password! If I used Boxcryptor with DumpTruck I'm sure that would work out the same.
At least Open Source Cyphr since it's free! It…
13 votes -
A message board to tell customers of ongoing issues that many customers are experiencing.
We should have a message board that will let customers know if there are any ongoing issues that may be affecting them. It could also provide potential resolutions.
1 voteOur new forum is at forum.goldenfrog.com
Please talk with us there! -
Accept more payment methods
As a suggestion this one here...
— JCB
— Diners Club
— Bitcoins
— WebMoney
— Cheque (Check)
— Bank/Wire Transfer
— WorldPayMany students in Europe own just Prepaid Cards from Visa / MasterCard - they don't work with PayPal.
192 votesMore payment methods are available and we will continue to evaluate adding more in the future!
-
Encrypted email service
I would like to be able to send/receive email over your network for added security.
56 votes -
Sell some stickers and / or fan accessories
I'm a tech-nerd (and a big fan of privacy) and think the VyprVPN logo is pretty cool. I want to buy some (big) stickers, please sell some if possible. I already have some Giganews stickers. :-D Of course other fan accessories would be also cool, e.g. a VyprVPN USB flash drive or a keychain.
3 votes -
invoices informations
Could you please add "mandatory information" on the invoces :
- Name and address of the parties
- Date of sale or service delivery
- Quantity and precise description of the services
- Tax and price discounts may be granted
thanks
19 votes -
I would like the option in the future to purchase a coupon code or other more gift-able instrument.
I would like the option in the future to purchase a coupon code or other more gift-able instrument. (purchased account for brother, VPN)
10 votes -
Billing Option
you should have an option to let customers try it out for one month and BILL for ONE month.
16 votes -
Paypal
I'm having additional fees from my Bank because I'm from France. Adding the possibility to pay via Paypal would solve this problem.
16 votesGolden Frog now accepts Paypal! Thanks for the request!
http://www.goldenfrog.com/blog/golden-frog-now-accepts-paypal
-
7 - 14 - 21 days plan for a competitive price.
Hence the service is really nice and reliable even if free mode used, some business travellers may need a shorter and unlimited service plan. Therefore i would recommend a 1-2-3 weeks package with better prices than competitor VPN services. Purchase in advance at home location and delayed service higly welcomed as well.
2 votes -
Accept iDeal payments
iDeal is one of the most widely adopted payment methods in The Netherlands. I'm quite sure accepting iDeal payments would increase conversions from The Netherlands.
2 votes -
Add Payza as a payment method
payza olsun
1 vote -
Xsolla payment processing
Xsolla allows you to actually pay through paypal without having to add a credit card which some people, including me, dont have.
I can not do a payment because paypal says i have to add creditcard information.
2 votes -
Please charge per GB of use rather than a monthly payment, as other VPN sites do it.
Please charge per GB of use rather than a monthly payment, as other VPN sites (such as PrivateTunnel) do it. This idea would be nice...
1 vote -
neteller
add neteller as payment method
1 vote -
"Scrapeable" (copyable) screen text in dialogs
I have noticed this in VyprVPN, but this may be applicable to other products as well, so I have posted this to "general".
Issue:
Screen text - especially error dialog and version text - is not selectable or copyable.Why is this an issue?
(1) When submitting a question, support request, or whatever either directly to your support people, or via the forum, the user has to either write down the information, or try to reproduce it from memory.
(2) In most every case, your support people, (and others on the forum who can help), need specific, current, and accurate…
9 votesThank you for the idea!
The errors our Support team requires, along with version information, are sent along with support requests submitted from within the app. This is why we routinely ask for logs by way of the “Contact Support” option in the app.
If it becomes necessary to have copyable features in the app, we will certainly let you know.
- Don't see your idea?